Privacy notice
Heuristictools privacy
Last updated June 26, 2026. This notice explains what data Heuristictools and Neural Tuner collect, why it is used, and how you can contact us about account or technical information.
Who we are
Heuristictools is a sole-proprietor software project operated by one individual under the Heuristictools name. It provides the Neural Tuner website, account services, licensing, downloads, and related support. For privacy questions, contact support@heuristictools.com.
Account and identity data
When you sign in with Google or create an app account, we process account identifiers, email address, display name, avatar URL when provided, license status, purchase records, affiliate attribution, and support communications needed to operate your account.
Technical and product data
Neural Tuner may process hardware details, OS build information, benchmark results, optimization snapshots, crash or error reports, profile selections, and aggregate usage signals needed to scan, recommend, apply, secure, and improve the product. We do not intend to collect documents, chat content, passwords, browser history, or unrelated private files.
Why we use data
We use this information to authenticate users, deliver licenses, sync access after purchase, provide downloads, prevent fraud, improve compatibility, respond to support requests, operate affiliate tracking, and maintain site security.
Processors and sharing
We rely on service providers such as Google (sign-in), Supabase (account records), Lemon Squeezy (payments and affiliate payouts), Vercel (website hosting), Resend or similar email providers (verification and transactional email), and infrastructure used by the Neural Tuner API. We do not sell personal data.
Retention, rights, and contact
We keep account and purchase records while your license remains active and as needed for billing, fraud prevention, and legal obligations. Where applicable law grants access, correction, deletion, portability, or objection rights, contact support@heuristictools.com with the email used for your account. We may need receipt or license details to verify requests.
Privacy contact
Email support@heuristictools.com for privacy requests, account corrections, or deletion questions. Include the Google or account email used with Heuristictools and any relevant purchase receipt.
This page summarizes product privacy practices for Heuristictools and Neural Tuner. It is not legal advice.
